Privacy Policy

Privacy Policy

At SneakExpress, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website sneakexpress.com or make a purchase from us.

1. Information We Collect

When you use our site, we may collect the following types of information:
• Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
• Order Information: Details related to your purchase, including product selection, purchase history, and transaction data.
• Device Information: IP address, browser type, device type, time zone, and cookie data.
• Usage Information: Pages visited, time spent on pages, links clicked, and other browsing behavior.

2. How We Use Your Information

We use the information we collect to:
• Process and fulfill your orders
• Communicate with you about your order or our services
• Provide customer support
• Improve our website and customer experience
• Send promotional emails (only if you opt-in)
• Prevent fraud and secure our platform

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
• Recognize your device
• Remember your preferences
• Analyze site traffic and usage

You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:
• Payment processors (e.g., Stripe, PayPal)
• Shipping partners (e.g., postal services or delivery carriers)
• Analytics and marketing tools (e.g., Google Analytics, Facebook Pixel)

All partners are required to protect your data and use it only for legitimate business purposes.

5. Your Rights

Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct or update your information
• Request deletion of your data
• Opt-out of marketing emails (unsubscribe link is included in every email)

To exercise your rights, contact us at support@sneakexpress.com.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We take your data security seriously and implement appropriate safeguards to protect your information against unauthorized access, alteration, or misuse.

8. Children’s Privacy

SneakExpress does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and the revised version will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@sneakexpress.com
🌐 Website: www.sneakexpress.com